Complimentary Udon Thani airport handover, open daily 06:30–21:00099-114-1146

Udon Thani car rental guide: deposit and insurance

Documents, deposits, cover and the key rules before pickup.

Start with the question on your mind, or read the full conditions below before confirming your car and paying our team.

Read the conditions

01 / Before you book

02 / While you are away

03 / Return & support

Rental conditions at a glance

A summary of our rental conditions. Confirm the details for your car and itinerary with our team before you rent.

Renters and documents

Renters and all drivers must be at least 25. Up to two named drivers are permitted. Bring your original Thai ID or passport and valid driving licence; photos and copies are not accepted.

Foreign licences must be valid for driving in Thailand. Company policy requests an IDP for non-English licences, but English wording alone does not establish legal eligibility. Check with your licensing authority before travel.

Booking payments, deposits and cancellation

After staff confirm the details, a booking payment normally of 500–5,000 ฿ may be requested and credited towards the rental. The remaining rent and cash security deposit are paid at pickup.

  • Economy cars, sedans, family cars, SUVs and pickups (except Fortuner / Pajero Sport): 5,000 ฿ security deposit.
  • Fortuner / Pajero Sport: 10,000 ฿.
  • Motorhome: 25,000 ฿, ask staff about the pickup camper.

The deposit is returned after inspection if no further charges apply. If dirt, rain or darkness prevents inspection, a transfer may follow within 24–72 hours.

The booking payment is non-refundable for cancellation, no-show or early return. Check the terms before you pay.

  • Payment is in cash. Card payment is only possible when agreed in your booking: minimum 4,000 ฿, with a 3% processing fee.
  • Dates and times can be changed if you tell us at least 3 days in advance.
  • A rental can be moved within 1 week if the car is available; the rental length must stay the same or be longer.
  • No refund for early return of the car, under any circumstances.
Rental time, fuel and charges

A rental day is 24 hours. A 30-minute return grace period applies; beyond it, another full day is charged. Fuel is full-to-full. Costs caused by incorrect fuel are the renter’s responsibility.

  • Special cleaning: 200–500 ฿ as applicable.
  • Smoking or smoke odour: 2,000 ฿.
  • Lost keys: replacement cost plus 500 ฿.
  • Fines, tolls and parking: actual cost plus 200 ฿ administration.
Mileage and permitted travel
Rental lengthMileageArea
1–7 days200 km/dayUdon Thani, Nong Bua Lamphu, Loei, Nong Khai, Sakon Nakhon, Nakhon Phanom, Khon Kaen
8–19 days200 km/dayNortheast Thailand
20–29 days250 km/dayNortheast and Central Thailand
30+ daysUnlimitedWithin Thailand, subject to terms

Excess mileage is 10 ฿/km. Cross-border travel, subletting, off-road or rough-terrain use and driving through floods are prohibited.

Delivery and optional equipment

Office and Udon Thani Airport: complimentary by arrangement. City hotels, stations and homes: 300 ฿ for 1–3 day rentals; complimentary from 4 days subject to conditions. Ask for a quote outside the city.

Free dashcam when booked in advance. Every car has Bluetooth, Apple CarPlay / Android Auto, a reversing camera and parking sensors. Child seats and boosters: ask about availability and any charge in advance. Arrange special handover times 12–24 hours ahead.

Read about CDW / SCDW

Insurance in short

CDW is included in the rent. For covered damage the renter pays an excess of up to 10,000 THB (economy cars and sedans) or 15,000 THB (SUVs, 7-seaters and pickups). Add SCDW at 250 THB/day (economy and sedans) or 350 THB/day (other cars) to reduce or waive the excess when conditions are met. Insurance does not cover off-road use, flooding, and some tyre, glass and suspension damage.

If there is an accident or breakdown

  1. Turn on the hazard lights, stop somewhere safe and photograph the damage and scene
  2. Call 099-114-1146 or LINE @udoncarrent, 24 hours a day
  3. Follow the instructions of our team, the insurer and the police; do not repair or move the car unless it is needed for safety
  4. Keep the claim form, documents and every receipt

Care during your rental

What can add to the total

Optional SCDW, weekend surcharge +300 THB/day on 1–2 day rentals that include a Friday, Saturday or Sunday, hotel/city delivery 350 THB each way (rentals of 1–4 days), after-hours fee 500 THB after 20:30, over-70 renter surcharge +35%. The booking system shows the final total before you confirm. See the full table

All frequently asked questions

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