Call if you are unsure it is safe to continue
For warning lights, overheating, a puncture or a failure to start, stop safely and call us. Share the registration, symptoms and precise location. Do not continue if doing so could cause injury or further damage.
How assistance is arranged
Call us 24 hours a day on 099-114-1146. We will assess the issue and coordinate advice, a service point, technician, recovery or replacement as appropriate. Timing depends on location, road conditions and availability.
Confirm any cost before work begins
Costs depend on the cause and location, particularly outside the city or where rental conditions have been breached. Contact our team before booking a service independently so the work and responsibility for payment are clear.
Confirm the conditions for your car and travel dates before paying. The applicable rental agreement and policy govern your rental.